Troubleshooting

How to update a DUNS name or address

A number can be valid while the platform rejects the combination. The usual cause is a different legal name, entity status, location or address.

Look up a DUNS number free

01

Compare every source field

Place the D&B result beside the official business registry and platform profile. Check legal suffixes, physical location, postal code and street number. A brand or trade name is not necessarily the contracting entity.

If several records appear, identify the one belonging to the account or facility. Do not request a duplicate to work around old data.

02

Update D&B first

This tool can find the record but cannot amend it. Submit evidence to D&B and keep the confirmation. Apple says updates can take up to two business days to reach it; other platforms may take longer.

If rejection continues after processing, send platform support the exact error, D&B confirmation and matching legal document. That gives them a reproducible mismatch rather than a generic complaint.

Reviewed 13 July 2026 by IWD Holding, Utrecht.